Support
We're a small team and we read every message. Email email us and include the game name, your iPhone model and iOS version. We usually reply within 2 business days.
Common questions
I bought "No Ads" or another item but don't have it
Open the game's Settings → Restore Purchases. Make sure you're signed in with the same Apple Account you used to buy it. Still missing? Email us your Apple order ID (from your Apple receipt email) and we'll sort it out.
How do I get a refund?
Purchases are processed by Apple, so refunds are requested from Apple at reportaproblem.apple.com.
I lost my progress
Progress is saved on your device. Deleting the app, or restoring an iPhone without a backup, removes it. Email us your player ID (Settings → Privacy → Copy my player ID) and we'll see what we can do.
Why do I see ads, and can I see fewer?
Ads keep our games free. We never show ads in the middle of a level. Rewarded ads are always optional. The "No Ads" purchase removes interstitial and banner ads.
How do I stop personalized ads?
On iPhone, go to Settings → Privacy & Security → Tracking and turn the game off. You can also change your ad choices in the game's settings. See our Privacy Policy for details.
How do I delete my data?
Email email us with the subject "Delete my data" and your player ID (Settings → Privacy → Copy my player ID). We'll delete data linked to that ID within 30 days. Deleting the app removes the progress stored on your phone.
I found a bug
Thank you! Email us what happened, the level number, and a screenshot or screen recording if you can.
Contact
Email: email us